Alternatives Alternatives


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According to people there are many software similar to it, and the best alternative to is Zendesk which is both commercial and proprietary. Other highly recommended applications include LiveAgent (Commercial) , UseResponse (Commercial) and HelpCrunch (Commercial).
In total people have suggested 16 alternatives to that share similarities by use case and feature set.


Zendesk is an all-in-one solution to omnichannel customer support. ‍In today's consumer-driven market, Zendesk can help your business create and maintain great customer relationships and increase sales. With Zendesk you can focus on your customers, instead of building and maintaining customer support software.

Commercial & Proprietary
πŸ‘ Most people think Zendesk is a good alternative to


With LiveAgent you can stand out from your competitors with a strong customer service culture​. LiveAgent is a SaaS-provided customer support management and help desk tool. LiveAgent include features like ticketing system, contact forms, real-time chats, cloud-based call center, interactive voice responese, unlimited call recordings, customer portal and integrations with social networks and services like Facebook, Instagram, Slack, Twitter, Viber and more.

Commercial & Proprietary
πŸ‘ Most people think LiveAgent is a good alternative to


UseResponse is an all-in-one, online document organization, customer support and communication platform. With UseResponse you can give your customers an first-class support experience.

Commercial & Proprietary
πŸ‘ Most people think UseResponse is a good alternative to


With HelpCrunch you can stay intouch with your customer-based with ease. HelpCrunch is a customer communication software for your Support, Marketing & Sales combining a Live Chat tool, Email Marketing Automation, Help Desk, and Knowledge base.

Commercial & Proprietary
πŸ‘ Most people think HelpCrunch is a good alternative to



Commercial & Proprietary
πŸ‘ Most people think Freshdesk is a good alternative to


osTicket is a widely-used open source support ticket system.
πŸ‘ Most people think osTicket is a good alternative to

Agiloft Flexible Service Desk Suite

Bring agility and efficiency to your support operations with the top-rated Service Desk Suite.


Simple open source ticket system with user system and modern design.


One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.


TeamWox is a groupware system designed to optimize the business management.


Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

How Are These Alternatives Generated?

Information found on this page is crowd-sourced by the community and contains the most agreed upon alternatives. You can use this information to find similar software to for specific platforms with various pricing options and licenses. Anyone that have previously used can suggest alternatives, vote on the accuracy of other users claims, and help more people in the process of doing so.

This page was last updated on Sun 23 Jan 2022 (3 weeks, 1 day ago).