- Overview
- Alternatives
- Pros & Cons
Ownchat is a WhatsApp business automation tool that enables businesses to manage their customer communication on WhatsApp more efficiently. This powerful tool provides a range of features that help businesses automate their messaging, create message flows, and schedule messages.
One of the main benefits of using Ownchat is that businesses can save time and effort by automating their messaging. With Ownchat, businesses can create automated messages that are triggered by specific events, such as a customer inquiry. These automated messages can help businesses respond to common queries quickly and consistently, improving customer satisfaction and reducing the workload of the customer support team.
Message flows are sequences of messages that guide customers through a series of steps. This can be useful for providing customer support, guiding customers through a sales process, or conducting surveys. With Ownchat, businesses can create custom message flows that include a series of automated messages, questions, and responses. This can help businesses provide more personalized and efficient support to their customers.
message templates can be created to provide quick and easy responses to common customer inquiries. Message analytics provide insights into how customers are interacting with business messages on WhatsApp, enabling businesses to optimize their messaging strategy. Integration with other tools, such as CRM systems, enables businesses to manage their communication across different channels and provides a more seamless experience for customers.
To use Ownchat, businesses need to create an account and connect their WhatsApp Business API account. The user interface of Ownchat is user-friendly and straightforward, enabling businesses to set up and manage their messaging with ease. The customer support team is also available to assist with any questions or issues that arise.
Overall, Ownchat is an excellent tool for businesses looking to manage their WhatsApp communication more efficiently. Its automation features, message flow capabilities, and integration with other tools make it an all-in-one solution for businesses of all sizes. By using Ownchat, businesses can improve customer satisfaction, save time and effort, and provide more personalized and efficient customer support.
Ownchat - Whatsapp Business Automation Tool Information
Pricing:
Freemium
License:
Proprietary
Ownchat - Whatsapp Business Automation Tool Pricing
https://ownchat.app/pricing
Quarterly ₹2600
team
per month for 3 Users, billed quarterly
Features :
Free 1,000 conversations per month
Chat automation (OOO, Welcome Message)
Live chat
Conversation Analytics
Basic chatbot (static) Builder
Intelligently Defined Segments
Unlimited Tags & Custom Attributes
Campaign Scheduler & Analytics
Whatsapp Store
48 hours SLA for Support
Enterprise
Custom Integration
Downloadable Reports
Dedicated Account Manager
Priority Customer Support
Webhooks
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Annual
₹2380
team
per month for 3 Users, billed quarterly
Features :
Free 1,000 conversations per month
Chat automation (OOO, Welcome Message)
Live chat
Conversation Analytics
Basic chatbot (static) Builder
Intelligently Defined Segments
Unlimited Tags & Custom Attributes
Campaign Scheduler & Analytics
Whatsapp Store
48 hours SLA for Support
Enterprise
Custom Integration
Downloadable Reports
Dedicated Account Manager
Priority Customer Support
Webhooks