Salesforce Service Cloud Alternatives

Salesforce Service Cloud Alternatives

A commerical helpdesk provided by Salesforce.

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According to people there are many software similar to it, and the best alternative to Salesforce Service Cloud is LiveAgent which is both commercial and proprietary. Other highly recommended applications include Zendesk (Commercial) , Freshdesk (Commercial) and Wix Answers (Commercial).
In total people have suggested 4 alternatives to Salesforce Service Cloud that share similarities by use case and feature set.

LiveAgent

With LiveAgent you can stand out from your competitors with a strong customer service culture​. LiveAgent is a SaaS-provided customer support management and help desk tool. LiveAgent include features like ticketing system, contact forms, real-time chats, cloud-based call center, interactive voice responese, unlimited call recordings, customer portal and integrations with social networks and services like Facebook, Instagram, Slack, Twitter, Viber and more.

Commercial & Proprietary

Zendesk

Zendesk is an all-in-one solution to omnichannel customer support. ‍In today's consumer-driven market, Zendesk can help your business create and maintain great customer relationships and increase sales. With Zendesk you can focus on your customers, instead of building and maintaining customer support software.

Commercial & Proprietary

Wix Answers

A help desk software built and used by Wix to support over 160 million users. The software, Wix Answers is now available as a SaaS-offering for companies that are looking to improve their support channels. Wix Answers provides features that can be used to create knowledge bases, allow customer tickets, chats, and calls. All in a unified experience, both for your customers and your organization.

Commercial & Proprietary

How Are These Salesforce Service Cloud Alternatives Generated?

Information found on this page is crowd-sourced by the community and contains the most agreed upon Salesforce Service Cloud alternatives. You can use this information to find similar software to Salesforce Service Cloud for specific platforms with various pricing options and licenses. Anyone that have previously used Salesforce Service Cloud can suggest alternatives, vote on the accuracy of other users claims, and help more people in the process of doing so.

This page was last updated on Sun 23 Jan 2022 (3 weeks, 1 day ago).