SproutSocial

SproutSocial

SproutSocial is a social media management platform that provides quality tools, customer support and user satisfaction. With SproutSocial you can better understand your audience and uncover trends and actionable insights from social data. Allowing you to provide more targeted campaigns that yield better results and ROI. The design elements used by SproutSocial also allow you to tell a more vibrant, compelling brand story in order to captivate and inspire our audiences.

SproutSocial Information

SproutSocial Pricing

Standard

$99 per user per month

  • Essential tools for getting started
  • Standard includes:
  • 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps

    Professional

    $149 per user per month

  • Powerful tools for social business
  • Professional includes:
  • 10 social profiles
  • Everything in Standard, plus
  • Competitive reports for Instagram, Facebook and Twitter
  • Incoming and outgoing message content tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Response rate and time analysis reports
  • Trend analysis for Twitter keywords and hashtags
  • Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
  • Helpdesk integration

Advanced

$249 per user per month

  • Advanced tools for social business at scale
  • Advanced includes:
  • 10 social profiles
  • Everything in Professional, plus
  • Message Spike Alerts for increased message activity
  • Digital asset and content library
  • Chatbots with automation tools
  • Saved and suggested replies
  • Inbox rule builder for automated actions
  • Automated Link Tracking
  • Twitter surveys to define CSAT or NPS