Customer Service Software for Gmail

Qr-based feedback management

Lazy Monkey is an innovative technology company focused on streamlining feedback collection and analysis for various industries. Our flagship product is a QR code-driven feedback management system that enables organizations to easily gather real-time customer, patient, student and other stakeholder perspectives. With Lazy Monkey's solutions, hospitals and healthcare systems can empower patients to provide feedback on their experience via QR codes provided at point of care locations. This allows leadership to understand areas of excellence and opportunities in patient satisfaction, delivering data-driven insights to improve care quality and experience. Beyond healthcare, our feedback technology is purpose-built to help public service organizations, malls/retailers, educational institutions and banks collect actionable feedback across channels. Our easy-to-implement QR code surveys facilitate feedback at every touchpoint—from service counters to individual locations inside larger facilities. What makes Lazy Monkey a leading feedback management provider is our seamless integrations across platforms to automatically consolidate feedback data, saving clients time while still providing the valuable insights they need. Our analytics dashboards make it simple to analyze trends in satisfaction/service, identify emerging issues early and promote practices/locations that are excelling. As specialists in feedback systems since 2022, Lazy Monkey equips clients with advanced, tailored solutions to engage customers, monitor program/service effectiveness and gain competitive advantage through continuously improving the stakeholder experience. Connecting "offline" locations through QR code feedback channels is our expertise.