Customer Success Software for macOS
Hana Florist POS
Empowering Florist retail businesses all over the world, Hana’s all-in-one ecommerce plus POS solution helps merchants innovate to simplify, scale and provide exceptional buying experiences. Our cloud solution offers an all-in-one platform for physical and online operations and unifies ecommerce, payments, inventory and marketing. Founded in Maryland, USA in 2013, Hana Software with its team of 29 employees in North America and Asia, the company serves retail and service businesses in over 7 countries
SurveySensum– AI Text Analytics Software
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.