Customer Support Software for Windows
SurveySensum– AI Text Analytics Software
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.
Korrect
Korrect is a simple customer feedback management tool specially crafted for product teams who are working on a scale and listening to multiple channels of feedback. We also discovered that being transparent with your users and customers earns you customer loyalty so we ended up building stuff where you can build and maintain a public roadmap along with internal roadmaps and whenever you release any feature or enhancements, it gets pushed to a change log which is also public. We at Korrect, are extremely obsessed with building great software. Always keeping users at the center of everything we do. We are on a mission to help teams build better products with our wide range of solutions catering to a gamete of use-cases. More importantly, we are bootstrapped which ensures we always build stuff that our users want and we are here to stay! Our job is to help you your job better.