Salesforce Service Cloud Salesforce Service Cloud
vs
Zendesk Zendesk

This is a side by side comparison of Salesforce Service Cloud and Zendesk. Two products that are similar in nature, yet provide unique feature-sets that are worth taking in to account before making a purchasing decision or start using the software. This page can help you broadly analyze the products and weigh pros and cons against one another. Allowing you scrutinize peoples opinions about Salesforce Service Cloud and Zendesk, before making a decision if any of the products fit your use-case.

What is Salesforce Service Cloud?

A commerical helpdesk provided by Salesforce.

How much does Salesforce Service Cloud cost?

No pricing information available..

What platforms does Salesforce Service Cloud support?

Salesforce Service Cloud is available for Web and SaaS .

Top Salesforce Service Cloud Alternatives

LiveAgent

With LiveAgent you can stand out from your competitors with a strong customer service culture​. LiveAgent is a SaaS-provided customer support management and help desk tool. LiveAgent include features like ticketing system, contact forms, real-time chats, cloud-based call center, interactive voice responese, unlimited call recordings, customer portal and integrations with social networks and services like Facebook, Instagram, Slack, Twitter, Viber and more.

Commercial & Proprietary

Wix Answers

A help desk software built and used by Wix to support over 160 million users. The software, Wix Answers is now available as a SaaS-offering for companies that are looking to improve their support channels. Wix Answers provides features that can be used to create knowledge bases, allow customer tickets, chats, and calls. All in a unified experience, both for your customers and your organization.

Commercial & Proprietary

The software Zendesk Zendesk is removed from the Top Salesforce Service Cloud Alternatives since you are comparing against it. If you are looking for more software, applications or projects similar to Salesforce Service Cloud Salesforce Service Cloud we recommend you to check out our full list containing 4 Salesforce Service Cloud Alternatives.

Salesforce Service Cloud Gallery

What is Zendesk?

Zendesk is an all-in-one solution to omnichannel customer support. ‍In today's consumer-driven market, Zendesk can help your business create and maintain great customer relationships and increase sales. With Zendesk you can focus on your customers, instead of building and maintaining customer support software.

How much does Zendesk cost?

No pricing information available..

What platforms does Zendesk support?

Zendesk is available for Web .

Top Zendesk Alternatives

LiveAgent

With LiveAgent you can stand out from your competitors with a strong customer service culture​. LiveAgent is a SaaS-provided customer support management and help desk tool. LiveAgent include features like ticketing system, contact forms, real-time chats, cloud-based call center, interactive voice responese, unlimited call recordings, customer portal and integrations with social networks and services like Facebook, Instagram, Slack, Twitter, Viber and more.

Commercial & Proprietary

Wix Answers

A help desk software built and used by Wix to support over 160 million users. The software, Wix Answers is now available as a SaaS-offering for companies that are looking to improve their support channels. Wix Answers provides features that can be used to create knowledge bases, allow customer tickets, chats, and calls. All in a unified experience, both for your customers and your organization.

Commercial & Proprietary

The software Salesforce Service Cloud Salesforce Service Cloud is removed from the Top Zendesk Alternatives since you are comparing against it. If you are looking for more software, applications or projects similar to Zendesk Zendesk we recommend you to check out our full list containing 6 Zendesk Alternatives.

Zendesk Gallery